Plumbing maintenance plan and water heater flush reminders
For small plumbing shops that sell annual plans or recurring water heater service and want a simple, repeatable way to remind customers.
What to remind about
- Plan renewals
- Annual water heater flush or inspection
- Seasonal checks (e.g. outdoor spigots before freezing weather)
- Follow-ups on recommended work the customer deferred
A simple schedule
- 30, 14 and 3 days before the renewal or service date
- One follow-up after a missed renewal, then stop
- Space messages out, and honor opt-outs right away
Keep it in one list
- Customer, contact, plan type, renewal date, last service date, price
- Export from your field service software or keep it in a sheet
Copy-and-paste templates
Renewal email
Hi {first}, your {shop} plumbing plan renews on {date}. It includes {benefit}. Renew here: {link}, or reply with any questions.
Water heater text
{shop}: your yearly water heater flush is due. Book: {link} or reply with a good day. Reply STOP to opt out.
Texting rules to know
- Only text customers who gave you their number as part of doing business with you.
- Include opt-out language (e.g. "Reply STOP to opt out") and honor it right away.
- US carriers require A2P 10DLC registration for business texting from a standard local number.
Would you rather not run this yourself?
RenewalPilot sends these reminders for you, with pay links, alongside the software you already use. We don't promise specific results—you get a weekly report of exactly what happened.